Overview
Shared drives let teams store and collaborate on files together, and ensure that content remains accessible to the organization even when an employee leaves. By default, shared drive creation may be restricted — enabling it ensures users can create and manage shared drives as needed.
Prerequisites
Administrator access to the Google Admin console
Service Settings administrator privilege
Instructions
Sign in to the Google Admin console
Navigate to Apps > Google Workspace > Drive and Docs
Click Sharing settings > Shared drive creation
Ensure Prevent users from creating new shared drives is unchecked
Click Save
Note: Changes can take up to 24 hours to apply. If you only want specific users or departments to create shared drives, select the relevant organizational unit before adjusting the setting. For full details, refer to Google's documentation on allowing users to create shared drives.