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Enable Remote Wipe in Google Workspace

How to enable mobile device management to allow remote wiping of devices in Google Workspace.

Written by Kavi Harshawat
Updated over 2 weeks ago

Overview

Enabling mobile device management allows administrators to remotely wipe corporate data from lost or compromised devices. Depending on your organization's protection pack, you'll configure either Basic or Advanced mobile management.

Prerequisites

  • Administrator access to the Google Admin console

  • For Advanced management: a Google Workspace edition that supports it (Business Plus, Enterprise Standard, Enterprise Plus, or Education Standard and above). Not available on Business Starter, Business Standard, Education Fundamentals, or Essentials.

Instructions

  1. Sign in to the Google Admin console

  2. Navigate to Devices > Mobile & endpoints > Settings > Universal

  3. Under Mobile management, select the appropriate option for your organization:

Standard Protection β€” Select Basic (Agentless). This enables simple password controls, remote account wipe, and compromised device protection. No app is required on users' devices.

Strict Protection β€” Select Advanced. This enables full remote device wipe, stronger password enforcement, iOS app management, and additional security policies. Users will need to install the Google Device Policy app on their mobile devices.

  1. Click Save

⚠️ Basic management only allows remote wipe of the corporate account from a device. Advanced management allows wiping all data from the device entirely. Make sure users are aware of this before Advanced management is enforced.

Note: Advanced management is not available on all Google Workspace editions. If the option is grayed out, your organization may need to upgrade its license.

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