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Managing the Zoom Integration

How to connect Zoom to New Harbor, see how the connection is being used, and disconnect it.

Written by Kavi Harshawat

Overview

Connecting Zoom lets New Harbor apply relevant security protections to your organization's Zoom account, like enforcing multi-factor authentication. Once connected, you can see which accounts are using the connection and disconnect it at any time.

Prerequisites

  • Access to your organization in New Harbor (app.newharbor.co)

  • Admin access to your organization's Zoom account, to authorize the connection

Connecting Zoom

  1. Click Apps in the sidebar

  2. Scroll to the Connect Apps section

  3. Find Zoom in the list

  4. Click the + icon next to it

You'll be prompted to sign in to Zoom and authorize the connection. Once authorized, Zoom moves into your list of connected apps with a status of Connected.

Note: It can take a few minutes for account and usage data to sync after connecting.

Viewing How Zoom Is Being Used

  1. Click Apps in the sidebar

  2. Find Zoom in your list of connected apps

  3. Click the arrow on the right side of the row

This opens the Zoom details page, with two tabs:

  • Protections: Lists the security protections applied to Zoom, with a description of each and what New Harbor is doing to enforce it.

  • Users: A table of accounts using the Zoom connection, showing account name, account email, associated New Harbor user, last use, and status.

Disconnecting Zoom

  1. Click Apps in the sidebar

  2. Find Zoom in your list of connected apps

  3. Click the ⋮ menu next to its Connected status

  4. Click Disconnect

⚠️ Warning: Disconnecting Zoom stops New Harbor from enforcing any protections tied to it. You can reconnect at any time to resume.

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